Terms of Service
General Terms and Conditions (GTC) of Templatestore Lynn
§Scope of application
The following General Terms and Conditions (GTC) apply to all orders placed via our website.
The offer on this website is aimed exclusively at consumers residing in Switzerland and Liechtenstein (hereinafter "Customer").
A consumer is a natural person who maintains business relations with Templatestore Lynn (hereinafter "AQUATANA") that cannot be attributed to their commercial or independent professional activity. Orders in non-household quantities may be rejected without justification.
AQUATANA reserves the right to amend these GTC at any time. The version of these GTC applicable at the time of the order shall be authoritative and cannot be unilaterally amended for this order. Any terms and conditions of the customer that conflict with or deviate from these GTC are not recognised.
The operator of this website is AQUATANA (Imprint).
§Information on this website
AQUATANA contains information about products and services. Prices, product ranges and technical specifications are subject to change without notice. All information on this website (product descriptions, images, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) is for illustrative purposes, to be understood as approximate values and non-binding. In particular, it does not constitute an assurance of properties or guarantees, unless explicitly stated otherwise. AQUATANA endeavours to ensure that all details and information on this website are correct, complete, up-to-date and clear, but AQUATANA cannot provide any express or implied warranty in this respect.
All offers on this website are subject to change and are not to be understood as a binding offer.
AQUATANA cannot guarantee that the products listed will be available at the time of ordering. Therefore, all information on availability and delivery times is without guarantee and may change at any time and without notice.
§Prices
The sales prices stated on the AQUATANA website are final prices and, unless otherwise stated, include statutory VAT and any other statutory charges such as advance recycling fees (ARF) or copyright levies for electronic devices. Prices are quoted net in Swiss francs (CHF).
Unless otherwise stated, any shipping costs will be charged additionally and must be paid by the customer. Shipping costs are shown separately in the order process.
Technical changes, errors and misprints excepted; in particular, AQUATANA may make price changes at any time and without prior notice. Consultancy and support services are not included in the sales prices.
§Conclusion of contract
The products and prices on this website are non-binding offers.
By placing an order via this website, including acceptance of these GTC, the customer submits a legally binding offer to conclude a contract. AQUATANA then sends an automatic order confirmation by e-mail, which confirms that the customer's offer has been received by AQUATANA. Orders placed are binding for the customer. A voluntary right of return exists in accordance with the section «Right of return» of these GTC.
The contract is concluded as soon as AQUATANA sends a declaration of acceptance by e-mail confirming the dispatch of the ordered products or services. Orders will only be dispatched after full payment has been received (exception: delivery against invoice) and if the goods are available. If it transpires that the ordered goods cannot be delivered or cannot be delivered in full, AQUATANA shall be entitled not to accept or only partially accept or fulfil the order. In such a case, AQUATANA will inform the customer by e-mail. If the customer's payment has already been received by AQUATANA, the payment will be refunded to the customer. If no payment has yet been made, the customer shall be released from the obligation to pay.
§Payment options and reservation of title
The payment options indicated during the order process are available to the customer. The following payment options are currently available:
- Invoice (POWERPAY)
- TWINT
- TWINT (Pay later)
- Visa
- MasterCard
- Maestro
- American Express
- PayPal
- Apple Pay
- Google Pay
- shopPay
Purchase by invoice with partial payment option (POWERPAY)
As an external payment provider, MF Group/POWERPAY offers the payment option ‘Pay by invoice’. You can simply pay for your online purchase by invoice. If you do not make the payment within the specified period, you will receive a monthly invoice with an order overview the following month. When a purchase agreement is made, POWERPAY takes on the amount receivable and handles the payment. By choosing purchase by invoice, you also accept POWERPAY’s GTC in addition to our GTC.
The products delivered to the customer remain the property of AQUATANA until full payment has been received.
§Delivery, obligation to inspect, notification of defects and return
Deliveries are sent by Swiss Post or courier service to the address specified by the customer in the order.
AQUATANA endeavours to keep delivery times as short as possible. However, any delivery periods stated in the order confirmation are non-binding. AQUATANA is entitled to make partial deliveries. The customer shall not incur any additional costs for partial deliveries.
The invoice, if delivery against invoice is offered, shall be sent at AQUATANA's discretion by e-mail or by post.
If the delivery cannot be made or if the customer refuses to accept it, AQUATANA may cancel the contract after notifying the customer by e-mail and granting a reasonable grace period, and may charge the customer for the costs incurred.
The customer is obliged to inspect the delivered goods immediately upon receipt and to report any defects for which AQUATANA provides a warranty without delay using the form for returns and complaints.
Returns to AQUATANA are made at the customer's expense and risk. AQUATANA provides further information on returns and complaints, as well as the corresponding form, at the following link.
Returns that have not been requested by the customer via the form cannot be processed further by AQUATANA and will be returned at the customer's expense.
If the inspection by AQUATANA reveals that the goods have no detectable defects or are not covered by the manufacturer's warranty, AQUATANA may charge the customer for the effort, the return shipment or
any disposal.
At AQUATANA, we strive to process and ship your orders quickly and reliably. We hand over our parcels to Swiss Post.
As soon as the shipment has been marked as successfully delivered by Swiss Post (according to its tracking and internal systems), the risk of accidental loss and accidental deterioration of the goods passes to the customer.
This means that after Swiss Post has successfully delivered the shipment, we are no longer liable for loss, theft or damage to the shipment, unless gross negligence or intent on our part during packaging or handover can be proven.
§Right of return
There is no statutory right of withdrawal for online purchases in Switzerland. However, AQUATANA voluntarily grants the customer a right of return of 7 days from receipt of the order. The return must be registered in advance using the return form. Items must be returned unused, complete and in their unopened, undamaged original packaging. Food, discounted items, custom-made items and items ordered at the customer's request are excluded from return. Return shipping costs are borne by the customer. Further details are set out in our provisions on returns and complaints.
§Warranty
AQUATANA endeavours to deliver goods of perfect quality. In the event of defects notified in good time, AQUATANA warrants that the goods purchased by the customer are free from defects and functional for the statutory warranty period, which is generally two years from the date of delivery. It is at the discretion of AQUATANA to fulfil the warranty by repairing the item free of charge, replacing it with an equivalent item or refunding the purchase price. Further warranty rights are excluded.
The warranty does not cover normal wear and tear or the consequences of improper handling or damage by the customer or third parties or defects attributable to external circumstances. The warranty for consumables and wearing parts (e.g. batteries, rechargeable batteries, etc.) is also excluded.
AQUATANA is unable to provide any assurances or guarantees that the data is up-to-date, complete and correct or that the website, its functionalities, integrated hyperlinks and other content will be available at all times or without interruption. In particular, it is neither assured nor guaranteed that the use of the website will not infringe any rights of third parties that are not owned by AQUATANA.
§Liability
AQUATANA excludes all liability, irrespective of its legal basis, as well as claims for damages against AQUATANA and against any auxiliary persons and vicarious agents. In particular, AQUATANA shall not be liable for indirect damage and consequential damage, loss of profit or other personal injury, damage to property or pure financial loss suffered by the customer. Further mandatory statutory liability, for example for gross negligence or unlawful intent, remains reserved.
AQUATANA only uses hyperlinks to simplify the customer's access to other websites. AQUATANA cannot know the content of these websites in detail, nor can it assume any liability or other responsibility for their content.
§Data protection
AQUATANA may process and use the data collected during the conclusion of the contract to fulfil the obligations arising from the purchase contract and for marketing purposes. The data necessary for the fulfilment of the service may also be passed on to commissioned service partners (logistics partners) or other third parties.
The data protection provisions are available in detail at the following link (Data protection provisions).
§Severability
Should individual provisions of these GTC prove to be invalid or unenforceable or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.
§Other provisions
AQUATANA expressly reserves the right to amend these GTC at any time and to bring them into force without prior notice.
In the event of disputes, exclusively substantive Swiss law shall apply to the exclusion of conflict of laws rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.
The place of jurisdiction is Meilen or the place of residence of the consumer.
Contact
For questions regarding these GTC, the customer can contact the e-mail address shop@axolotl-shop.ch.
Last change: 12.11.2026
